By placing an order with Panoramic Canvas you are agreeing to the following Terms & Conditions.
Prices include standard shipping via courier. Extra shipping options are also available as an extra. We normally dispatch orders within 7 business days. Most are dispatched between business 3-5 days. Orders placed after 5.30pm on a Friday and before 9am on a Monday will be processed first thing on Monday when office hours open again at 9 am.
If your item(s) is/are lost by the courier/delivery company or damaged in transit we will replace your item at no cost to you.
We guarentee the quality of our canvas prints, and know you will enjoy them. If, however you are not satisfied, we will refund the full cost if you return them within 7 days.
We will not disclose your information to third parties other than for the delivery of goods.
Who do we share your data with
The only data we have are the details you enter yourself upon checkout, such as your name, email address and postal address to enable us to post your canvas to you. We only
Panoramic Canvas are partnered with a third party printing company with whorn we have worked for many years. When you place an order with us, for one of our stunning
panoramic canvas prints, that we have captured ourself, we pass your name and address to our trusted printers who print and ship the canvas straight to your doorstep. Like
canvas to. Panoramic Canvas also has an agreement with our printers that prevents your details being used for anything other than shipping your canvas print to. Our third party
printers do not store your details. Your email address is not passed across to our trusted printers.
How long do we retain your data
For quality control purposes, we retain your name, email address and address for a period of 1 year from the date of purchase. This is to allow us to send 1 follow up email to
confirm you are happy with your canvas upon delivery, and for our records as proof of order, and for us to better understand where our customers are based and where we tend
to sell more or less canvas prints. Again, nothing is done with this data other than the name and address (mentioned above), and the data is fully protected and encrypted using
Word Press security systems.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
What data breach procedures do we have in place
Panoramic Canvas website is created using Word Press. The website is fully protected by Word Press, with secure log in details to manage orders and edit the website. Word Press
are on hand to quickly and effectively assist with any data breach should this occur (which is highly unlikely given the security measures and personal monitoring by the
responsible director of Panoramic Canvas).
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